I had bought Dell Studio-15 (15”) some 6 months back. I had initial trouble with LED screen which was replaced. Then occurred an alignment problem? (The Laptop was not able to open and close properly) Which they tried to fix it twice but it refused to set. Finally Dell asked back the system for replacement.

Now Dell says that they don’t have same model and wants to deliver a smaller one 14”. Which is not acceptable to me?

What should be done?

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