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Old 08-01-2010, 04:02 PM
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Default RK GLOBAL cheated me.... plz help

i am in a very streesfull condition.
i opened a rk global account at arround year 2008(early)
now very recently i mailed them to close the account asap.

now the drama started.
they informed me that the a/c has a debit balance of 10,000 (appx)
on a/c oF some software maintanence charge (odin usage charge)
BTW in my life i punched only three trades in RK Global trading account .
now
the fact is
on july 2008 i mailed them to deactivate my trading a/c.
(so, no software charge shoud be accruing in my a/c from july 2008 to january 2010)

i have the cc copy of my sent aforesaid mail .
informed them about the cc copy of mail.
(which i forwarded to them after the dramma started)
after that
they are saying now "ok we are waiving off 3000/- and pay the residual amount and close the account)

Now,
as the cc copy i am having in my mailbox which showing clearly that RK GLOBAL consciously or unconsciously done this mistake with my a/c.
i am not going to pay a single paisa on this software maintenance charge.

btw it is really strange an account is accumulating debit balane and the broker is not informing the trader about the fact.
I think this must have happened with some others also

So, senior traders
plz help me
what should i do?
( i am planning to f/w the case to investor gievence cell)
plz suggest me what should i do now?

EDIT = i had cleared all the software charge till july 2008 (reason of edit post)
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Last edited by kalpana; 08-01-2010 at 04:37 PM. Reason: edit added
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Old 08-01-2010, 04:39 PM
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If any dues, they would have mailed you too ...
Have you got any mails, have they sent, ask them to show you ... if they have sent and you have not objected then maybe they can get some dough out of you
BUT
if no mails have been sent, then cool ...

Also do you have a read receipt of the mail you have sent them, if yes then its open-shut, they can't take a dime from you ...

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Old 08-01-2010, 04:48 PM
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murtaza sir,
thanks for ur reply,

after july 2008 no incoming and out going mail bw me and RKG.
as i have deactivated the a/c on july 2008 mail

so, i havent checked my a/c till then .
plz tell me sir if they dont waive off the full s/w maint. charge what i can do then?

btw,
yes i am having the part waive off mail in my regd. mail box with RKG.
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Old 08-01-2010, 05:18 PM
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Looks like seniors help required ...
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Old 08-01-2010, 07:14 PM
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Kalpana ,

First of all , I dont think they have cheated u in any sense. As per RKGlobal rules , Yes they do charge segment wise for odin Diet/ web browser.

Now , in case of u have sent the mail to them in back 2008 then u should have got ur account closed same month. If that didnt happen , its purely ur duty to track ur account.

Anyways , what gone is gone. Send me ur account details with RKGlobal in Private Message. Will try to sort out ur problem. Will try to wave off ur odin charges for the months u didnt log in.

Same kind of problem i had faced with India Infoline and sorted out.

Best luck,
Darshiit
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Old 08-01-2010, 07:23 PM
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no they dont inform if u have debit bal. I have 180 rs debit bal as of today and no communication from them
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Old 08-01-2010, 08:16 PM
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Originally Posted by Darshiit View Post
Kalpana ,

Will try to sort out ur problem. Will try to wave off ur odin charges for the months u didnt log in.



Best luck,
Darshiit


Excellent.

Last edited by Shrees; 08-01-2010 at 10:58 PM.
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Old 08-01-2010, 10:24 PM
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i too have an account with RKG,
thanx for such inf I will b careful

By the way I hav an acount with TradeTiger, I withdrew all money and left the acount as it is..

Will it hav any effect?

and moderator please help kalpna to sort it out
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Old 08-01-2010, 10:50 PM
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Originally Posted by pkgmtnl View Post
i too have an account with RKG,
thanx for such inf I will b careful

By the way I hav an acount with TradeTiger, I withdrew all money and left the acount as it is..

Will it hav any effect?

and moderator please help kalpna to sort it out

demat charges per year after 40 years, when you are very old, they will come asking for 50000 rs
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Old 09-01-2010, 11:29 AM
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No Demat charges. Demat is now only account opening charges. Entry and Exit of shares. Thats it. No monthly/Quaterly nowadays ... of course depends on service provider too ...

My IndiaInfo a.c is defunct BUT i still receive a mail every month with debit value. Had an initial debit balance of 200 rs, now 224 in 2 and a half years, calculating minimal interest charges.

Will be closing that off soon ....
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