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  #11 (permalink)  
Old 23-11-2015, 07:15 PM
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Default Missing tick data

  • Today morning data was interrupted between 09:15 to 09:26, 09:26 to 09:31 and 09:32 to 09:42 hours.
  • Even when data started flowing in, historic data backfill was not working. An attempt to backfill data resulted in loss of all previous data for 23rd so the charts were of no use for trading.
  • There was no acknowledgement of this issue, chats went un-answered.
  • Even now the missing data is not being backfilled as the attached image will show. Velocity was closed and restarted and data backfilled again but to no avail.


When you began service, response to such issues were immediate and even if it took time to restore things, at least we knew that someone was working at it. It is regrettable that you no longer consider it necessary to keep the clients informed.

rm
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Old 23-11-2015, 07:24 PM
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Yes, we need to increase our support manpower, especially at such times, when we also need to restore the service. It was difficult to handle the load today as there were too many people.

We however, do try to respond quickly and positively and all effort is made to inform all clients quickly.

However, we need to improve and we will make sure that such instances are handled better in the future.

Thank you so much for your feedback.
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Old 23-11-2015, 07:34 PM
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Originally Posted by TrueData View Post
Yes, we need to increase our support manpower, especially at such times, when we also need to restore the service. It was difficult to handle the load today as there were too many people.

We however, do try to respond quickly and positively and all effort is made to inform all clients quickly.

However, we need to improve and we will make sure that such instances are handled better in the future.

Thank you so much for your feedback.

If you just send a mailer/sms to all your clients when such disruptions occur, including the nature of disruption and likely time to be taken for restoration of data link, the incoming calls will drop down drastically (at least till the time you have promised restoration!) and it will be easier to manage for the team. #justasuggestion

When can we get our hands at the historic tick data for mission periods?

regards.
rm
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Old 24-11-2015, 02:40 PM
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Originally Posted by R.M. View Post
If you just send a mailer/sms to all your clients when such disruptions occur, including the nature of disruption and likely time to be taken for restoration of data link, the incoming calls will drop down drastically (at least till the time you have promised restoration!) and it will be easier to manage for the team. #justasuggestion

When can we get our hands at the historic tick data for mission periods?

regards.
rm

All Data (including Tick) Updated before market open Today....Please check..
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  #15 (permalink)  
Old 29-02-2016, 02:01 PM
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green Does your Data Vendor Provide All of the Features as listed below?

Does your Data Vendor Provide All of the Features as listed below?

1) Easy Importing and Exporting Data Facility Directly from the Data Software to txt files which you can use elsewhere.

2) SQL Cache Engine Enabling Local Data Storage Facility

3) Same Data Stored Locally is available for all your TA Applications

4) Ninja Trader 7 3 times Faster due to the data being stored locally

5) Upto 20 Days of Tick Data (All 50,000+ symbols)

6) Multiple Options to Backfill Directly in Amibroker - 1 Day,2Days,5Days,10 Days and All Days Backfill

7) Backfilling Data Does Not Delete your Older Data Exported or Saved Earlier

6) Work In Offline Mode (No Internet Requited)

7) Run Multiple TA Software Simultaneously

8) Work with 400 Symbols At the same time (Additional Subs required)

9) All Symbols As Per NSE Format (Including All Options). More than 50,000 +Symbols. NSE Equity, Futures, Options & Indices.

10) Free Complimentary Licence - Use the same login on Multiple PCs

11) Indices (Spot) Data available with your F&O Subscription

12) All in one data plugin which merges Amibroker ADK with eSignal emulated plugin, giving you Open Interest in Amibroker & more.

13) History Data Available - 1 min for 45 days, 5 mins - 2 months, 15 mins for 3 months, 60 mins for 5 months, EOD history - Adjusted for 11+ years

14) Carry your entire database (in 1 file only- data2.fdb) on a pen drive & share it or move it to any other PC easily. No need to download the data again everywhere.

15) Only Incremental Data Downloaded from the servers saving you a lot of internet bandwidth & faster updating of history. History once downloaded will not need to be requested again.

16) EOD candle also Updates in Real Time, along with the 1 min / Tick charts (unlike Local Database Data Vendors). Also see RT Live quotes in Amibroker.

17). View both Continuous & Contract Futures Simultaneously - NIFTY-I and NIFTY16MARFUT

18) Integrates with the TrueData Auto Trader (Amibroker to NEST+) enabling automated symbol & Lot Size mapping for all 40,000 + Symbols, which has Manual Trading, Auto Trading (AFL) & Line Trading.

19) Get history till the previous day of the market not subscribed for. Say you subscribe for F&O data, you can get the adjusted history for all Equity stocks from Velocity 2.0 up to the previous day.

20) Does your Vendor give you a 7 Day FREE TRIAL. Get it NOW !!!! >>> https://www.truedata.in/

Last edited by TrueData; 29-02-2016 at 04:28 PM.
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  #16 (permalink)  
Old 27-03-2016, 05:00 PM
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green TrueData Auto Trader (Amibroker to NEST+)

Please view this playlist to see the TrueData Auto Trader. The 2 videos detail :-

(1) Pre-Requisites to Trading,
(2) Features of the application,
(3) Parametrs you need to select,
(4) Line trading details & How it works... etc..

Hope it helps..

https://www.youtube.com/watch?v=KhS2...Z6bYW99sjWtvTU
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  #17 (permalink)  
Old 28-03-2016, 01:10 PM
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Originally Posted by TrueData View Post
Please view this playlist to see the TrueData Auto Trader. The 2 videos detail :-

(1) Pre-Requisites to Trading,
(2) Features of the application,
(3) Parametrs you need to select,
(4) Line trading details & How it works... etc..

Hope it helps..

https://www.youtube.com/watch?v=KhS2...Z6bYW99sjWtvTU

Thanx for this.

I have another request , if its possible with minimal effort from your side.

I tried Velocity 2.0 with NT8 today, fortunately it connects with Velocity 2.0 ( as obviously there are most similarity in connection port and settings ) and it also backfilled minute based data but not backfilled tick data. And obviously no updation of data.
Is this possible to enable Velocity for NT8 ? It seems me it can be done from your efforts.
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  #18 (permalink)  
Old 28-03-2016, 01:53 PM
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Originally Posted by devdas View Post
Thanx for this.

I have another request , if its possible with minimal effort from your side.

I tried Velocity 2.0 with NT8 today, fortunately it connects with Velocity 2.0 ( as obviously there are most similarity in connection port and settings ) and it also backfilled minute based data but not backfilled tick data. And obviously no updation of data.
Is this possible to enable Velocity for NT8 ? It seems me it can be done from your efforts.

Yes, the issue is of Real Time updation, as it is not exactly the same as NT7 but we are trying to find out how this can be integrated.

Ninja did the same when they moved from NT 6.5 to 7.. and now again some connection changes from 7 to 8. Also, they do not document changes to help.

Anyways, we are on it.
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  #19 (permalink)  
Old 28-03-2016, 09:52 PM
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Originally Posted by TrueData View Post
Please view this playlist to see the TrueData Auto Trader. The 2 videos detail :-

(1) Pre-Requisites to Trading,
(2) Features of the application,
(3) Parametrs you need to select,
(4) Line trading details & How it works... etc..

Hope it helps..

https://www.youtube.com/watch?v=KhS2...Z6bYW99sjWtvTU

Couldn't find the video !!
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  #20 (permalink)  
Old 28-03-2016, 09:53 PM
rajesh0000 rajesh0000 is offline
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Originally Posted by TrueData View Post
Please view this playlist to see the TrueData Auto Trader. The 2 videos detail :-

(1) Pre-Requisites to Trading,
(2) Features of the application,
(3) Parametrs you need to select,
(4) Line trading details & How it works... etc..

Hope it helps..

https://www.youtube.com/watch?v=KhS2...Z6bYW99sjWtvTU

Couldn't find the video !!
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